
Pricing locked inside a system nothing can reach
Configured products priced on the site instead of by a rep. A manufacturer of dampers, louvers and ventilation products specified by engineers and sold through reps, where live pricing looked impossible on paper.
The problem
Every product is configured, so nothing has a fixed price. Pricing lived inside the manufacturer’s own system, built in-house over decades, with no API and no way for anything outside the building to read it. A live-pricing website was, on paper, impossible.
What we built
- Established that the system needed an interface at all, specified the contract, and stayed in the room while the manufacturer’s own engineering team built it
- Shaped the contract against the real data as it emerged, including how values containing spaces were passed, which broke the first implementation
- Consumed that layer to put live configured pricing into the public catalogue once it existed
- Mapped sales tax nexus state by state and implemented it in TaxJar after evaluating Avalara
- Produced 3D product renders where submittal drawings were the only reference that existed
Result
- A closed, decades-old internal system now serves live pricing to the public web
- Their engineering team built the interface that made it possible, at our request
- Configured products priced on the site instead of over the phone
- Tax handled correctly in every state where nexus applies
Who built what, and what it made possible
We did not build the interface, and that is the point. An internal engineering team builds something at an outside vendor’s request only when they trust the ask. We established that it had to exist, shaped the contract against the real data as it emerged, and stayed in the room through their build. Your technical people decide whether a project like this survives. We work with them rather than around them.
Take over any time.
POST /pricing/configure width 48 height 36 blade "airfoil" finish "mill" ← 200 238 ms
Product data nobody can actually build on
The catalogue of record is a print document, a spreadsheet, and someone’s memory, and the three disagree. Nothing downstream can be better than the data underneath it, so the storefront, the search filters and the ERP all inherit the same mess.
Read the case →Orders nobody can price at checkout
A large share of your volume ships LTL, and nothing can be quoted until someone looks at the pallet. So the order gets taken by phone and typed in again, and the website quietly becomes a brochure.
Read the case →